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12/16/2024

Dealing with companies, customer service can take valuable time. Let your favorite AI bot come to the rescue.

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Study notes critical gaps in care and services that must be addressed to meet the growing demands of the aging population in the U.S. 

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After multiple undetected falls, the son decided to take his mother home. 

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Every year, falls among older Americans result in about 3.6 million ER visits and 1.2 million hospital stays, costing roughly $80 billion. 

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About 74% of middle-aged and senior Americans would have very little to no trust in health info generated by AI.

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Laurie Orlov's blog

Elderly, senior, baby boomer, old, aged -- say what?

Okay -- it's another rant. Last week at a UCLA panel I was on, an exasperated audience member asked for a definition of 'senior', annoyed at what sounded like stereotypical patronizing about technology use. I stupidly responded that it was a census definition of age 65+. Actually the census categorizes percentages multiple ways: 60-plus, 62-plus, 65-plus, and 75-plus. Wish everyone did that. Sixty-five is the year of Medicare eligibility, it was once the year for pensions and mandatory retirement and for many it is the year of full Social Security eligibility. It has been used as a political demographic, synonymous with 'seniors' as in the example of the  $250 stimulus check to seniors.

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Internet use cuts depression in 55+ elderly -- what's it mean?

Internet use reduces depression in the elderly by 20%.  Whew. I've got to read those news alerts more carefully -- looks like I missed quite a bit of press about the October 15 announcement of a Phoenix Center Policy Paper of data analysis and conclusion by George Ford and Sherry Ford.  The news articles about the study are quite confusing -- mixing up terminology (elderly? seniors?)  so let's look more closely at the process that produced the conclusion.

Aging drivers -- seniors need tech; caregivers need to provide it

The truth about cars. As a society, we're not getting any younger. And our driving is going to imperil us, sooner or later, as this Times article painfully illustrates.

The oldest and technology access -- getting it right

Woohoo -- Internet usage is up. Those of us who are technology enthusiasts get all excited with this sort of data (from Pew Research, January, 2009): "The biggest increase in internet use since 2005 can be seen in the 70-75 year-old age group. While just over one-fourth (26%) of 70-75 year olds were online in 2005, 45% of that age group is currently online." And 24% of those age 75-84 are online.

Connected Health Symposium -- Patients, Doctors -- People and Aging

Reimbursement pain is so last-year. The 2008 Connected Health Symposium was, I thought, a somewhat gloomy affair -- gnashing of teeth and hand wringing over government and insurer footdragging, limited market penetration, and still no reimbursement for remote monitoring and other telehealth technologies. This year, despite a worsening economy, the mood was much perkier.

The MMI report on retirees and working -- let's move on

Another rant. So you have to read the report but you don't have to like it. That's the MetLife Mature Market Institute (MMI) report on retirees and the gap between wanting to work and actually finding work.

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Training value chain participants to incorporate technology into their work

In the previous blog post, I talked about process and systems (versus gadget) approaches to promoting technologies for aging in place -- the example used was 'alerting' technologies. Marketing any system, however, must overcome the twin barriers of lack of awareness and inexperience with:

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Senior value chain -- revisited

"The more things change the more they remain the same." It's been over a year since I posted a criticism of the 'gadget' approach to technologies for aging in place.  Rather than randomly selected gadgets and gizmos, I suggested a more structured way of thinking about the market -- I referred to as 'the senior value chain'. Let's recap from 9/23/08 with a few additions:

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The FloH Club -- Tech support for older adults (Yay)

You know and I know that all older adults do not love and relate to their computers. And their computers are not loveable. I will spare you a rant this time and not count the ways.

Classifying caregiver portals is a challenge

At least with directory sites -- you basically know where you stand -- somewhere in them is a business model for listing long-term care housing and service directory entries, referring and being compensated for leads about those entries, and advertising. Not so with caregiving portals. Here, if there is a business motive, it's about advertising and a cut of the commerce, if any, on the site.

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