The report is published, the feedback positive, observations strike a chord. Necessity will drive AI usage in care work across all five care types (healthcare, home health care, home care, senior living, and Skilled Nursing Facilities). Issues of worker shortage, staff burnout, or migration of care work into the home will result in broader deployment of AI technology (whether explicitly or inside other software tools). And regulatory initiatives will help overcome trust issues for consumers. Over the next few years, care organizations will make more disciplined use of their own data that an AI technology such as a chatbot can access or present to a caregiver. The changes that are most likely within the next five years? See today-future comparison chart below and check out the report here.
What a week – chaos at OpenAI plus the rise of scam innovation. This weekend exposed a conflict at OpenAI, the November 22, 2022 bringer of ChatGPT, between the board that wants to develop AI for good and perhaps another view, AI for commercial profit. Sam Altman the founder is fired, begs to come back and instead is offered a job and a team at Microsoft (the other big funder of OpenAI.) He agrees to go to Microsoft and 700 of OpenAI’s 750 employees threaten to quit. Guess they weren’t big fans of AI for Good. Microsoft, which committed as much as $10 billion over time for OpenAI, might think AI for Profit might be a better strategy. Watch for the next installment of this very public soap opera.
Why AI will be an enabler for care work. Healthcare delivery is migrating away from the hospital.As care delivery and consumer expectations change, the traditional fee-for-service model has already morphed into the new era of health-care consumerism – a patient-organized mix of self-care, urgent care, and in-home care, avoiding emergency rooms or long wait for a doctor visit. More seniors used telehealth at home during the pandemic – and today the landscape is set for growth in the use of AI in care delivery to augment, assist, and in some cases provide care:
What a week – chaos at OpenAI plus the rise of scam innovation. This weekend exposed a conflict at 
What changed in technology adoption of older adults? Ranting about 
Trends worth noting about care work.
Why AI will be an enabler for care work. Healthcare delivery is migrating away from the hospital. As care delivery and consumer expectations change, the traditional fee-for-service model has already morphed into the new era of