Has the tech user experience substantially improved? For years device and software tech ‘improved’ to a point of widespread optimism about our tech future. Certainly access has improved: Ninety-five percent of Americans use the Internet and more than 80% have broadband at home. Today there are numerous programs to subsidize access, and smartphone penetration has exceeded 92%. One would believe this ubiquity of access might make us hopeful that we are now in the era of tech helping consumers of all ages, no matter what task or level of knowledge.
Has the tech user experience substantially improved? For years device and software tech ‘improved’ to a point of widespread optimism about our tech future. Certainly access has improved: Ninety-five percent of Americans use the Internet and more than 80% have broadband at home. Today there are numerous programs to subsidize access, and 
Tech user experiences are deteriorating at a rapid rate – for all. If you have encountered any of the following, you know. The 
In the tech innovation world, a decade is both a long and short time. In 2014, AARP’s Health Innovation @50+ sponsored a report, 
The frustration of the user experience. February was short but busy – but a topic emerged on the last day of January that is beginning to take shape in the form of interviews and insights from others. All agree that the user experience, whether it is a car, a microwave,