baby boomers

The more things change…Argentum published a new survey of senior living executives last month, querying execs about tech adoption, including thoughts about AI in senior living. The report (also sponsored by A Place for Mom) compared two sets of responses about tech from 2023 and 2024 – enabling a possible comparison. On the upbeat side, as of 2024, 76% of responders are optimistic about the role AI can play in their organizations. That question was probably not asked in 2023, so there was nothing to compare, but a number of them today are apparently experimenting with AI. They say that the uses are for staffing efficiency, care planning and improved resident interaction. Perhaps a number of them read a most 2024 report from this website, The Future of AI in Senior Living and Care and saw possibilities for improved documentation, staff education, and even the potential for predictive analytics.

Data about care is becoming the backbone of home care best practice.  In the past (and in some current settings) the home care worker has kept a book in the home for record keeping, bringing it in periodically to get paid. Today, organizations can use captured information about the home care situation, combining it with information aggregated from other clients or individual care recipient history. Data and the governance procedures to maintain its quality and security will, like other uses of AI, become the foundation for realizing its benefits in home care.

An impressive process was launched in 2013 at an AARP convention in Atlanta. Groups of older adults were shown how to use tablets. A presenter demonstrated and 4H volunteers sat at tables with the attendees to show them how to use them.  The program was called Mentor Up – and the idea was that young people could/should volunteer to help older adults with a device that was unfamiliar and baffling. At that time, the iPad was just three years old. The older adults in the room almost certainly did not own one -- at that time, 26 million older adults were NOT online. So their surprise and delight at what it could do made an impression. The role of young people was equally impressive -- and should be a role model for today.

Five years ago -- this site looked at the state of dementia-related technologies.  The more things (the tech offerings) change, the more their purpose and function remain the same.  Today there are websites that list gadgetry for managing and living with dementia.  There are research reports about technology for dementia care that include social robots, apps, or GPS locators. There are thoughts about implementation factors, articles from AARP, books about dementia care and many other knowledgeable observations and sources of guidance. Today 6.9 million Americans have dementia, slightly fewer than the 7 million estimated in 2020, though growth projections about dementia through 2030 were large and lon longer timeframe ones are even larger.  So what are the general tech categories that can help at the various stages?

Older adults will adapt to change and adopt new technology. When an 88-year-old neighbor is filming fireworks with his smartphone, it is easy to see that times have changed. If an affordable technology can be found that meets a personal need (or answers a compelling question with AI), people will find it and get it to work. Remember encyclopedias – we now cannot imagine any process that would again make them useful. Could training be more readily found? Will all devices default to ‘Accessibility’ and security options that you must undo? 

Touch screens are an unending aggravation. Study the iPhone commands, for example.  Push up to get the display, pull down to select ‘Do not disturb’, but not too hard, because many other options appear. Push sideways, to change screens, move an icon around the screen, and, well, you know what happens then. Of course, knowing these choices is based on experience (and experimentation over time), not based on any training.  So what if you encounter the device for the first time?  Your hands shake just a bit, and you remember how much you liked having a keyboard…You wonder, are there ways to train new (and older) users on how to use touch screens – and for that matter, the essentials of the device? And will Siri’s voice commands overcome the touch screen’s limitations? Yes, actually.