26 of the 48 state Medicaid agencies studied could not report the number of “critical incidents” — such as abuse, neglect or exploitation.
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The User Experience Needs an Upgrade
| Attachment | Size |
|---|---|
 Future of Tech User Experience - Final.pdf | 1.46 MB |
As the pace of inevitable tech change collides with an aging demographic, companies will again seek user input as to what works, what is too much, and how best to utilize tech that can help older adults obtain what they need. This will be particularly required in healthcare, with an aging population consuming more time and needing more care. Accessibility features will simply become technology features, ending the distinction in time for this population to use tech that is optimized for them. Training offerings will be widely available and online so that users can learn about new procedures before they need to use them.
