Related News Articles

12/16/2024

Dealing with companies, customer service can take valuable time. Let your favorite AI bot come to the rescue.

12/04/2024

Study notes critical gaps in care and services that must be addressed to meet the growing demands of the aging population in the U.S. 

12/03/2024

After multiple undetected falls, the son decided to take his mother home. 

11/27/2024

Every year, falls among older Americans result in about 3.6 million ER visits and 1.2 million hospital stays, costing roughly $80 billion. 

10/16/2024

About 74% of middle-aged and senior Americans would have very little to no trust in health info generated by AI.

You are here

grandPad® Senior Tablet Announces Service and Support in Spanish

grandPad® Senior Tablet Announces Service and Support in Spanish

 

Information contained on this page is provided by an independent third-party content provider. Frankly and this Site make no warranties or representations in connection therewith. If you are affiliated with this page and would like it removed please contact pressreleases@franklyinc.com

SOURCE grandPad

grandPad® Senior Tablet is pleased to announce access to Spanish services and software for all grandPad users

ORANGE, Calif., Aug. 1, 2017 /PRNewswire/ -- grandPad® senior tablet says "Bienvenido" to an expanding customer base with the introduction of Spanish-speaking support and software.

grandPad® senior tablet will now offer Spanish-speaking support and software. Existing users can switch to Spanish by pressing the “Help” button and asking their assigned customer service agent to change the language for them. For more information, please visit www.grandpad.net or call 1-800-704-9412.

According to the U.S. Department of Health and Human Services, there are approximately 3.8 million Hispanic adults age 65 or older living in the U.S. Additionally, Pew Research Center reports that 73 percent of Hispanic people living in the U.S. speak Spanish at home with their family members. To better serve families who speak Spanish, grandPad® senior tablet will roll out Spanish as a language option.

"Our mission is to improve the lives of millions of seniors by connecting them with family, friends, and caregivers. Supporting more languages is another step in achieving this mission," said grandPad founder Scott Lien.

All grandPad® senior tablets will have the option to set the language to Spanish. For existing users, switching to Spanish will be as easy as pressing the "Help" button and asking their assigned customer service agent to change the language for them. To ensure that Spanish-speaking users have access to high-quality customer support, grandPad® will also begin offering their white-glove customer support services in Spanish.

grandPad® senior tablet is known for its top-tier U.S.-based customer support. This support provides members access to trained, professional staff members who can help them with everything from placing a video call to downloading their favorite songs.

In addition to music and video call capabilities, the grandPad® offers users the ability to check the weather, play games, and send and receive emails and photos. The tablet comes connected to high-speed internet right out of the box, helping bridge the gap of senior loneliness by offering easy and effortless contact with friends, family, and the world.

About grandPad®  
Using technology to help bring families together, grandPad® provides innovative solutions that are intuitive, engaging, and safe. Their flagship product, the grandPad senior tablet, is a solution that privately connects the entire family on a platform built for seniors. With grandPad®, seniors can video chat with the family, check emails in real-time, share photos, play games, and much more. The intuitive, easy-to-use design turns technology into a gateway instead of a barrier, empowering seniors and encouraging them to Live Grand™. grandPad® is a privately held company based in Orange, CA. For more information, please visit www.grandpad.net, like us on Facebook, or follow us on Twitter @grandpad_social.

Media Contact:
Isaac Lien
grandPad
1-800-704-9412
isaac@grandpad.net

category tags: 
Tuesday, August 1, 2017

Categories

login account